TERMS & CONDITIONS 2018-01-07T16:10:08+00:00

TERMS & CONDITIONS

COPYRIGHT

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Icastica Studio, Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Violators will be prosecuted to the fullest extent permissible under applicable law.

PRODUCT & WEBSITE

All Icastica Studio goods are hand-made. Small imperfections are seen as characteristic of the hand-made quality and therefore irregularities are possible.
The leather is a natural material, any eventual imperfections and minor variations in colour and texture should not be considered as defects but as a mark of authenticity. Marks on the leather are characteristic of this kind of material and Icastica Studio checks all its leather for natural marks and endeavour to cut out pieces from areas of the hide that are not marked. Sometimes the cutter estimes a natural mark to be ‘acceptable’ and consequently decides no to reject the area but to embrace the beauty of the leather natural characteristics and use it for the products. Typical marks on the leather surface could include (but are not limited to): stretch marks, tick holes, scarring, flay marks.
Icastica Studio only uses high quality genuine leather however rarely, some black leather can naturally stain without changing shade as a consequence of their specific finishing. All Icastica Studio’s leather goes through vigorous testing therefore, before purchase, if the rare scenario occurs, Icastica Studio will always inform its customers. In this situation it is highly recommended to avoid wearing a bag/purse/clutch on light coloured fabric. Icastica Studio will therefore not be responsible for any damage to personal garments and personal property in general.
Any purchases made from Icastica Studio are for the personal or gift use only. The use of Icastica Studio products for re-sale, commercial purposes or any other commercial benefit is not allowed unless differently and previously agreed from both parties.

We have made every effort to be as accurate as possible. However, you acknowledge that our products are handmade from natural leather, therefore sizes, weights, capacities, dimensions and measurements indicated on our site may vary slightly.
Icastica Studio uses best quality and safe leather paint and finishing for our products which we purchase from market leading companies that ensure that the rules for health and safety are respected. Icastica Studio cannot be responsible for any physical reactions to the paint, finishing, leather dye or any other kind of material used in their products. If any allergies are suspected or if you need further information regarding the materials used in the products, please make sure you contact Icastica Studio before placing any order.
Icastica Studio will not be held responsible for any damage to its products if its product care guidelines are not followed.
The images of the products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. Further, since our goods are mostly made from natural leather, depending on the leather material and colours, slight blemishes and slight variation in colour may occur. Your products, therefore, may vary slightly from those images on our site.
We will attempt to ensure that the information available on the website at any time is accurate.  However, we will not be held liable for any errors or omissions.  We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
All drawings, photographs, descriptive matter and specifications of the products on the website are for the sole purpose of giving an approximate description of the products.
We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content, or restrict access to parts or all of the website without notice or liability.

AVAILABILITY

Products are subject to stock limits.
Inconveniences may occasionally occur regarding the availability of certain products. In such circumstances, we will inform you of this fact as soon as possible (and in any case within the term of delivery as specified below) by e-mail. We will give you the option to order a different item of the same type or alternatively, to cancel your order. As we only have a limited stock of leather, in the event we finish a specific kind of leather we will propose you an alternative. Sending samples of the alternative leather might be considered by us at no extra cost if the substitute leather deeply varies in colour or texture from the original one.

PRICES

Prices and lead times may be subject to change at any point in time. It is always possible that, despite our efforts to the contrary, some of the products on our site may be incorrectly priced. If we discover an error in the price of the products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the product at the correct price or alternatively you may cancel your order. We will not process your order until we have your instructions. Please note that if there is a pricing error we do not have to provide the product to you at the incorrect (lower) price.

BASIS OF A SALE / ORDER

As every Icastica Studio products are made-to-order, when placing an order online, the full payments is required.
Purchasing of any Icastica Studio products can be done online on the website or by card on site at the company studio.
Icastica Studio’s payment methods include online bank transfer as well as any credit or debit card that displays a Visa, VPay, MasterCard, Maestro or American Express logo.
For Icastica Studio bespoke or customised products, when placing a commission order, we require a non-refundable deposit of 30%. This is to secure the sale and to enable us to commence making the commissioned piece. Full payment needs to be cleared into our account prior to delivery.
We reserve the right to reject orders from any customer or company.
We reserve the right to withdraw any products from this website at any time or remove or edit any information on our website. We will not be liable to you or any third party by reason of our withdrawing any product from our website whether or not that product has been sold; removing or editing any materials or content on the website
The following is required to create a contract between you and us:
An acknowledgement email will be sent to you detailing the products you have ordered.
The acceptance of your order and the completion of the contract between you and us will take place on payment of the deposit unless we have notified you that we do not accept your order.
If you have ordered custom or bespoke products the acceptance of your order and the completion of the contract between you and us will occur when you receive a confirmatory letter from us unless we have notified you that we do not accept your order or you have cancelled it. Once we have accepted your order and it is paid for in full it becomes binding.
Please note that PO box numbers, hotels and temporary addresses are not permitted.

LIABILITY

Icastica Studio is not responsible and does not hold any liability for any loss, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company) as a result of or which may be attributable to, directly or indirectly, your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither Icastica Studio nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Icastica Studio’s liability to you in all other instances shall not exceed the value of the product ordered by you.
Except in relation to Icastica Studio’s agreement to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify Icastica Studio, its directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. Icastica Studio may terminate your use of the website immediately if we consider that you have breached these terms and conditions.

DATA PROTECTION AND PRIVACY

We will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation. We will not disclose your personal data to anyone, unless required to do so by law.
If you wish to update or delete your personal information that has been specifically left on our mailing list you can unsubscribe any time.
To proceed with your order, we have to process and store your data, and provide your data to third parties who are directly involved with your order, e.g. our couriers. By placing an order with us, you agree to your data being processed by Icastica Studio. We will not pass on your data to anyone outside our organisation not connected with your order.

COOKIES

WEBSITE FUNCTIONALITY COOKIES

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WEBSITE ANALYTICS COOKIES

We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

CUSTOMER PREFERENCE COOKIES

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By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. 
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

AMENDMENTS TO THESE TERMS&CONDITIONS

We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use the Website and your continued use of the Website shall signify your acceptance to be bound by the latest terms and conditions.